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Shipping Policy


For purposes of this agreement, “Site” refers to the Company’s website, which can be accessed at “Service” refers to the Company’s services accessed via the Site and at local branches, in which customers can contact the Company or purchase parts. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.

The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time
All orders will be processed on the same business day when ordered by 3 PM EST; otherwise, the order may not be processed until the following business day.

Delivery Estimates

If we are experiencing a high volume of orders, shipments may be delayed. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Back Orders
If an item goes on back order we will notify you and ship the part of your order that is in stock, if that is acceptable to you. Once the item becomes available, we will ship you the remainder of your order.

Shipping Rates

Overnight delivery is only available for orders with delivery addresses within the continental United
States. Delivery delays can occasionally occur.

Shipment to P.O. Boxes or APO/FPO Addresses

Shipment Confirmation & Order Tracking

Customs, Duties and Taxes


International Shipping Policy

*We currently do not ship outside the U.S.

Returns Policy
Our Parts Return Policy provides detailed information about options and procedures for returning your order.

Special Circumstances

Groff Tractor reserves the right to immediately cancel or alter any portion of this policy without prior notice. Please contact your local Groff Tractor branch for details.

Last Updated: This policy was last updated on 05/29/2019.